Terms of Service

Terms of Service for My Store

Agreement to Terms

By placing an order at My Store, you agree to fully comply with these Terms of Service. If you do not accept any part of these terms, please do not proceed with purchasing from our website.

Order Accuracy and Pricing

My Store works diligently to ensure product descriptions and pricing are accurate. However, mistakes can happen. In the event a pricing error or product description inaccuracy occurs, we reserve the right to cancel your order and issue a full refund.

Order Modifications and Cancellations

Once your order is submitted, items cannot be added or removed. If you need to request a change to your shipping address or cancel your entire order, you must do so immediately after placing your order. These requests are subject to strict time limits.

Contact us promptly through our contact page to request assistance. While we will try to help, please note that modifications or cancellations are not guaranteed.

Shipping Responsibilities

You are responsible for providing a complete and accurate shipping address during checkout.
If your package is returned to us because of an incomplete or incorrect address, My Store will help with reshipping, but any additional shipping charges will be your responsibility.
International orders may be subject to customs fees, import duties, or other government-imposed charges by your country. These costs are your sole responsibility, and we cannot estimate or control them.

Shipping Delays and Lost or Damaged Items

My Store is not liable for delivery delays caused by third-party carriers, adverse weather, or other situations beyond our control.

If your package is lost or arrives damaged, contact us as soon as possible via our contact page. We will support you to determine the best resolution.